Shipping & Returns

Shipping

Most orders ship via the United States Postal Service (USPS).  We generally use First Class, Priority Mail, and Priority Mail Express services for shipping and send out orders Monday through Friday. USPS helps us best serve our customers throughout the United States, including those in Alaska, Hawaii, Puerto Rico, and other US overseas territories. 

For very large and bulk orders that have elected standard shipping, we may ship via UPS Ground or FedEx Ground/Home Delivery.  

Estimated transit times are below:

*For USPS, Saturday is considered a business day.

  • Standard Shipping (3-7 business days)
  • Expedited Shipping (1-3 business days)
  • Express Shipping (1-2* business days)
    • *Overnight to many locations. Feel free to call us and confirm.

Please contact us at info@diykitcreations.com or 856-335-5447 for special shipping requests.

100% Satisfaction Guaranteed

Unused and unopened items may be returned within 30 days of order date.  We generally do not accept returns of open items due to the nature of our products (beauty and personal care).  If we made a mistake or if you would like to start a return-- please email us at info@diykitcreations.com with your order number so that we can make things right :)

We greatly appreciate our customers' feedback.  Every bit of information is used to help tailor and improve our products.  Please email us at info@diykitcreations.com or call us at 856-335-5447 if you need help or would like to make a suggestion.

Tax

We collect sales tax from customers located in the state of New Jersey as required by law.

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We reserve the right to cancel and fully refund any order for any reason; this includes, but is not limited to suspected fraud, inventory errors, and pricing errors. Your payment will be immediately refunded.

Updated 09/27/2018